Vistara has been voted the ‘Best Airline Staff in Central Asia and India’ at the coveted Skytrax World Airline Awards 2018, held on Tuesday at The Langham Hotel in London. The award was presented by Skytrax CEO Edward Plaisted to Vistara CEO Leslie Thng and two of the airline’s cabin crew members--Purnima Sharma and Sentinaro Aier, who represented Vistara’s passionate frontline staff.
Vistara was voted for by global air travellers based on their experiences. The ‘Best Airline Staff’ award recognises service excellence across the entire spectrum of front-line customer service touch points. This covers airline staff Service for both, the airport and onboard experience. Customer satisfaction scoring covers staff service efficiency, friendliness and service hospitality, staff language skills and overall quality consistency for the airline front-line staff.
Leslie Thng, Chief Executive Officer, Vistara, credited the honour to all of Vistara’s employees and said, “Vistara was formed to ‘make flying feel new again’, which is not just a motto, but a fundamental purpose for us centred around customers. This very prestigious award is a testament to the impeccable service delivered by our cabin crew and other customer-facing staff to consistently ensure the finest flying experience to millions of travellers in India. We are delighted to receive this accolade from Skytrax and remain grateful to all our customers for placing their trust in us.”
Skytrax’s World Airline Awards are based on the world’s largest , annual passenger satisfaction surveywhich evaluate almost all airline round the world.
Written by - Evita Lopes
All Rights Reserved- FareHawker Online Services LLP © Copyright 2013-2017 Terms & Condition | Sitemap xml
