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Malindo Air Group Booking Terms And Conditions

 
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Terms And Conditions For Malindo Air Group Booking


JAKARTA - In a significant development, Malindo Air, based in Malaysia, has formally rebranded itself as Batik Air. The Civil Aviation Authority of Malaysia (CAAM) has officially granted a new Air Operator Certificate (AOC) to Malindo Airways Sdn. Bhd., allowing it to operate under the name Batik Air. This change became effective on April 28, 2022.

With expansion flights to India, Malindo is now the best for group travel, flying to many cities in India, including Amritsar, Delhi, Kolkata, Bengaluru, Tiruchirappalli, Kochi, Trivandrum, and Mumbai. You are bound to find the best group bookings on Malindo. It offers many discounts, so to avail of these special fares, get in touch with our group desk.

FareHawker Group Booking Terms and Conditions - Exclusively with Batik Air

Welcome to FareHawker, your dedicated partner for seamless group travel booking. Please review the following terms and conditions tailored for your group booking experience with Batik Air.

  1. Group Size:

    • Elevate your group adventure with a minimum size of 10 passengers and above.
  1. Airfares Quotation:

    • Immerse yourself in exclusive group fares, subject to seat availability upon request and valid for three (3) working days.
    • Re-quotation is possible within one (1) working day.
    • Enjoy flexibility as airfares and booking class may vary upon confirmation, with the quoted fare inclusive of both base fare and taxes.
  1. Baggage Allowances in Malindo Air:

    • Experience hassle-free travel with Batik Air's baggage allowances:
      • Economy cabin (Boeing / ATR Flt) (OD only): 20kg (except Dhaka - 35kg)
      • Business cabin (OD only): 40kg
  1. Seat Selection:

    • Group seat selection is a privilege, offered free of charge. Exceptions may apply for selected seats, such as cool seats, where a nominal fee will be applicable.
  1. Meals:

    • Elevate your culinary experience with optional meal selections available for pre-purchase at an extra cost.
  1. Applicable Routing:

    • Stay on course with our no re-routing policy for group bookings.
  1. Ticketing / Name List Policy of Malindo Airlines:

    • Plan ahead, with a name list submission required at least 14 days before departure.
    • Secure your tickets with ticketing completed 10 days before departure.
  1. Penalties / Changes:

    • Name Change:

      • Before Ticketing: Permitted
      • After Ticketing:
        • More than 48 hours: Two (2) passengers can change names without penalty; subsequent changes incur a fee.
          • Domestic Flight: MYR100 per passenger
          • International Flight: MYR150 per passenger
        • Less than 48 hours: Name changes are not permitted.
    • Date Change Policy of Malindo Airlines:

      • Before ticketing: NOT permitted
      • After ticketing: Changes permitted for reissue/revalidation, subject to change fees and fare differences. Contact Malindo Airlines official group department or FareHaweker’s group team at group@farehawker.com for further details.
  1. Cancellation Policy of Malindo Airlines:
    • Embrace commitment, as full payment will be forfeited for each released passenger.
  1. Payment Information:

    • Deposit:

      • A 30% deposit of the total fare amount must be paid within 3 days (72 hours) upon the request for a group fare.
      • Seats are secured upon full deposit payment.
      • For travel within 1 month, full payment is required upon acceptance of the quoted fare to secure seats.
    • Full Payment:

      • Must be completed 30 days before departure.
      • Taxes may vary at the point of ticketing.
      • Please note that group tickets are non-refundable.
    • Payment Mode:

      • Conveniently top up through our portal, use your credit card, or opt for GIRO (online banking).
  1. Clause:
    • Prepare for peak dates/blackout dates or special events, where a group takes a significant portion of the aircraft capacity. Batik Air may stipulate high deposit requirements or more restrictive payment and ticketing deadlines.
    • Flight Reschedule/Retimed by Batik Air:
      • Enjoy flexibility if your flight is rescheduled later by more than 2 hours or rescheduled earlier by more than 30 minutes of the scheduled departure. Batik Air offers an additional 1x free change to another flight of your choice at no extra charge, provided all rebookings are done before 72hrs from the original dates. Your new travel date must be within 6 months of the original date of travel, excluding peak dates/blackout dates or special events.
  1. Operation Hours:
    • Monday to Friday: 9.00 am - 6.00 pm
    • Weekends and Public Holidays: Closed

REMARKS: Batik Air reserves the right to amend or revise the terms & conditions as it deems fit. Embark on your group journey with confidence, courtesy of FareHawker and Batik Air!

Getting a group-booking quote is now easy; our expert team will send you the lowest fare group quote within 24 hours. Give us flexibility with the date so we can arrange the best fare. The guest will enjoy flexibility in terms of payment as well as other benefits. The benefits shall apply for bookings made via group desk only. For group bookings, we provide special fares for senior citizens or students. A guest may bring an infant on board, subject to a fixed infant fee as provided in the fee schedule. All you need to do is contact us at +91 9311663434 , +91 8010663434 for any group query, and we will provide the same within 24 hours. You can get in touch with us at groupdesk@farehawker.com.

Contact our group desk at +91 9311663434 , +91 8010663434, or you can drop us a mail with your requirements at groupdesk@farehawker.com, which works 24 hours a day at your service as per your convenience. Our team, from booking fares to ground requirements and service requests, will handle all your group queries. Our expert team works to make your journey delightful!

Note: Malindo Airlines Group Booking terms & conditions may vary from time to time. Please send an email to groupdesk@farehawker.com for further details.

Malindo Air Group Booking FAQ's

  • Q: Why do you recommend Malindo Air group booking with FareHawker?

    A: Group booking is little different and few extra procedure in booking compared to an individual booking. To make it easier we recommend FareHawker for easy and hassle free journey.

  • Q: What is the minimum passenger required for Malindo Air group booking?

    A: Group booking compile of 10 or more passenger travelling together on the same flight and date.

  • Q: Is it compulsory for the entire group to travel together?

    A: Yes. Group booking is only possible if the passenger travel on the same flight and same date.

  • Q: We are group of senior citizens can we avail discount on group booking with Malindo Air?

    A: Yes, FareHawker offers discounted fares for senior citizens with Malindo Air. Contact our group desk to avail of these special offers.

  • Q: Does Malindo Air provide group booking for international sectors as well?

    A: Yes, Malindo Air has special group discounted fares for international sectors because it has parent subsidary which flyies on international sectors.

  • Q: Is it possible to change the name of passenger before the full payment?

    A: Yes, group booking give the benefit of name change before full payment it depends upon the type of group booking.

  • Q: Can we combine different class in group booking?

    A: Yes, Malindo Air is full service airline having all classes and booking options.

  • Q: What is the cancellation policy on Malindo Air?

    A: Yes, you can cancel a group booking there is a certain charge will be applicable per sector per passenger.

  • Q: If there is a flight delay or cancellation of flight, will the airline make any arrangement?

    A: Yes, if there is a cancellation or delay of a Malindo Air flight, we will accommodate the group on the next available flight.

  • Q: What are the general Terms & Conditions of group bookings?

    A: Please refer to the Terms & Conditions for the same.

  • Q: Can a group booking combine of domestic and International flight in one ticket?

    A: Yes, FareHawker will make arrangement of both sectors in a group booking.

  • Q: We are group of 20 passenger, can we book different classes for different legs on a group booking?

    A: Yes. You may use the First/Business option or the Business/Economy option for booking mixed classes, for your outbound and inbound travel legs of your journey. Contact FareHawker group desk for an easy simple booking procedure.

Malindo Air

Service, Security & Confidence

  1. Pre-arranged or advance check-in
  2. Baggage with group label tags
  3. Allocated seating
  4. Personalized meals on request
  5. Multi-lingual cabin crew
  6. Adhering to special needs and requests

Book Your Group Travel With Us

  1. Our team of experts is always up and about to assist you
  2. Works in sync to plan the most cost-effective itinerary
  3. Your consolidated flight management partner for all your group series movement
  4. Dedicated consultant to manage all your ticket issuance and itinerary changes
  5. Connected with multiple airlines to offer the best possible fares
  6. Convenient interface to add names, book and make payments
  7. Customized fare quotes
  8. Flexibility to add/change names upto 72 hours prior to the date of travel
  9. Manage your bookings

Domestic Airlines Group Booking

Group Booking Terms And Conditions For Domestic Airlines

Group Booking Policies For International Airlines

Malindo Air Group Booking Routes